Frequently Asked Questions

A. You only get one chance to make a first impression. You are likely using PowerPoint and old VHS tapes and the training process is neither systematic nor integrated. Substantial time and  monies  have been invested in creating these comprehensive, systematic, integrated training courses  and they DO change driver behaviors to set a high level of safety NORMS.

When new employees are trained with poor materials, they doubt the sincerity of the messages you are sending.  Also, the subjects being taught in the TAPTCO courses likely greatly exceed what is currently being taught, in some very important subjects.

Bottom line, the TAPTCO courses do change driver behaviors to help you deliver a higher quality service and to reduce accidents by up to 50% .

Most agencies do not teach Safety Leadership or Trainer Certification. To operate as efficiently  and as safely as possible, we believe this training is essential. Shop safety is also essential, as many accidents can be prevented with proper training.

A. Yes, over 450 agencies and almost every major contractor are using our training courses at every location. Our best sales people are our customers who become raving fans. We have 35 strong testimonials including names, titles, location, phone number and e-mail addresses. Feel free to  contact any of these and ask them how good the courses are.

A. There are a number of ways to do this:
(i)  Completely replace the existing training course with the TAPTCO course
(ii) Keep your existing training process, but phase in the new materials over time by replacing your  existing materials with the TAPTCO materials. In regards to subjects you do not teach now, like  Safety Best Practices, add this training immediately.
(iii) Use in individual subject monthly safety meetings or to re-train drivers who have had an  accident.

A. These courses have been created to implement the best safest practices in every function a driver has to perform.  They were not designed around any individual state    requirements. They greatly exceed most state requirements, but this is for the agency to    review and confirm.

A. No, we only sell as complete courses.

A. No, these are copyrighted. If you need additional copies, you may purchase them.

A. No, these are copyrighted. If you need additional copies, you may purchase them.

A. Not at this time, but we are working towards this capability

A. Yes, call and let us know what you are interested in and we will offer you the lowest overall price

A. You can request a free copy of one of the programs – Pedestrian Awareness and review this to appreciate the quality and content of the course.  You can also call any of the leaders detailed in the testimonials and ask their opinions. These testimonials include names, titles, addresses, phone numbers and e-mail addresses.

A. Some of our customers have purchased with grant monies from their state or the FTA. Also, RTAP (Rural Transit Assistance Program) may have available grant monies for buying training programs.

Many customers have persuaded their insurance company or insurance pool to buy for them or  to partially share in the purchase

The Risk Management Department has to have the monies to pay for claims that arise out of accidents. The accident that costs the least is the one that was prevented. For many customers, the Risk Management department has invested in the courses to reduce the cost of accidents.


It costs around $100,000 per year to operate one Transit Bus. If you have just 20 buses, this costs $2 million per year. A Paratransit vehicle costs around $50,000 per year to operate, 20 paratransit buses would cost $1,000,000 to operate.

Investing a onetime cost of $10,500, only $2,100 per year to train everyone involved, is no cost at all.

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Our Training materials are current, comprehensive, systematic and the same important messages are integrated into every program. We use high quality video based training programs that clearly show the correct behaviors and how to perform each action. The videos are supported by very detailed classroom trainers guide, BTW trainers guide, drivers study guide, performance checklist, posters and instructions on how to get the most out of the course.

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